Shipping policy

Shipping Policy for Straw-Struck.com

Last Updated: May 9th, 2026

At Straw-Struck.com, we take pride in providing fast, reliable shipping for all your drinking straw needs. Please review our shipping policy to understand how we handle your orders.

Order Processing

  • In-stock items (i.e., anything that isn't a $1,000+ 100% custom factory order) are processed and shipped within 1 business day.
  • Orders received before 12 PM Eastern Standard Time, Monday through Thursday, will be shipped out same day.
  • Orders placed after this cutoff or on weekends/holidays will be processed the next business day.

Shipping Timelines

For In-Stock Drinking Straws

  • All shipments within the contiguous United States are delivered via economy shipping within 1-5 business days (80% of orders within 3 business days) unless an expedited shipping option is selected at checkout.

For Custom Drinking Straws

  • Custom orders require additional time for manufacturing and delivery. Delivery for custom drinking straws takes between 4 and 6 months.

Shipping Rates

Contiguous United States

  • Orders over $50: FREE SHIPPING.
  • Orders under $50: $9.99 flat rate.

Outside Contiguous United States

  • Shipping rates for Alaska, Hawaii, and international destinations will be calculated at checkout.

Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.

Order Tracking

  • Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Customs, Duties, and Taxes

  • For international orders, customers are responsible for any applicable customs duties, taxes, or fees incurred during shipping.

Damaged or Lost Shipments

  • If your order arrives damaged or is lost in transit, please contact us immediately by texting me, Jared Baker, at 1-812-345-0060 with your order number and photos (if applicable).

Contact Us

For questions or concerns regarding shipping, please reach out:
📧 Email: jbaker@straw-struck.com | Straw-Struck.com
🌐 Phone: 1-812-345-0060
Thank you for choosing Straw-Struck.com – where every straw makes a statement!